Usual Bessern questions
What is Bessern ?
Bessern is an online platform matching people with services delivered by best in class coaches and life counsellors.
We offer professional help to solve life's challenges and reach a fulfilling life:
- Convenient - help by chat, videoconferencing, phone or face to face, when you need it
the Bessern App [accessible through the main Bessern page] or here
the Bessern Enterprise Platform [check for more information here]
How are the Coaches and Life Counselors verified ?
The Bessern team ensures that information and documentation related to certifications, experience, identity and references, are duly verified.
How do I communicate with my Coach ?
These are some ways to interact or communicate with your coach:
Chatting with your coach - Bessern has an in app chat
Speaking over the phone with your coach - This is possible for calls within the country or when possible WhatsApp calls
Videoconference with your coach
Face to Face - This is possible when you are in the same city and it has clearly been defined on the service selected
How much does it cost ?
The cost of coaching or life counseling depends on the packaging of service that you have selected; for the same service usually you will find 3 options of pricing depending on the milestone you want to achieve or the time you want to devote to start with the service.
How does the Bessern App work ?
The Bessern app is accessible directly through our website - it is a mobile app, which means that you can see it through the browser on your mobile and you can save it on your mobile to access it anytime. It is visible on desktop but it is not that awesome.
The first time - you will have to register so that we can keep tabs of your preferences - it is up to you to leave your real name.
To match you with a selection of services, you will select the areas of improvements that you would like to target. You can swipe the services to keep the ones that you are interested.
Each service has a description and 3 levels of prices that you can select according to your preferences.... you can also use the messaging feature to ask questions to the coach before purchasing or at any time.
Once the full service is delivered, you will provide a rating to the coach for the service provided.
Right now, the app is in beta phase - we will enrich it with new features continuously. If there are any questions or feedback – you can reach us firstname.lastname@example.org
What is Coaching or Life Coaching ?
It is a one-to-one collaborative process where a trained professional helps you achieve your personal life goals or helps you clarify the ones that matters to you.
As an example, it can be anything that you aim to achieve in your life: change in career, more confidence, better relationship with anyone that matters, unleash your potential in your career, etc.
The coach is the one helping you with motivation, accountability, focus, action taking and moral support to achieve these goals in a structure and professional manner.